It is said that Cisco 7911 Phone was used most in the Cisco IP Phone 7900 Series. Are you a Cisco 7911 user? Are you familiar with all the buttons of Cisco 7911 Phone? In this article, we will read the Cisco 7911’s buttons and their tasks.
| 1 | Phone Screen | Displays phone menus and call activity including caller ID, call duration, and call state |
| 2 | Cisco IP Phone series | Indicates your Cisco IP Phone model series. |
| 3 | Softkey buttons | Each activates a softkey option displayed on your phone screen. |
| 4 | Navigation button | Allows you to scroll through menu items. |
| 5 | Applications menu button | Displays the Applications menu that provides access to phone logs and directories, settings, and services. |
| 6 | Hold button | Places the active call on hold, resumes a call on hold, and switches between an active call and a call on hold. |
| 7 | Keypad | Allows you to dial phone numbers, enter letters, and choose menu items. |
| 8 | Volume button | Controls the handset, headset, speaker, and ringer volume. |
| 9 | Handset w/ light strip | The light strip on the handset indicates an incoming call or new voice message. |
Common Phone Tasks
| Place a call | Go off-hook before or after dialing a number |
| Redial a number | Press Redial. |
| Hold/resume a call | Highlight the call, and press . |
| Forward Phone | Press more softkey, press CFwdAll, enter the 4-digit extension or press the Msgs softkey to forward to voicemail. Note: Do not forward the phone to voicemail by forwarding to x5000, it will not work correctly. |
| Transfer a call | Press Transfer, dial the number, then press Transfer again. |
| Conference Call | Press, more > Confrn, dial the participant, then press Confrn again. |
| Call Pickup | Lift the handset, press PickUp |
Phone Screen Icons
IP Phone Softkey Defintions
*Note: Not all softkeys are available on all phones.
| AbbrDial | Dial using a speed-dial index number |
| Answer | Answer a call |
| CallBack | Receive notification when a busy extension becomes available |
| Cancel | Cancel an action or exit a screen without applying changes |
| CFwdALL | Setup/call call forwarding |
| Clear | Delete records or settings |
| Close | Close current window |
| ConfList | View conference participants |
| Confrn | Create a conference call |
| Delete | Remove characters to the right of the cursor when using EditDial |
| Details | Opens the Details call record for a multiparty call in the Missed Calls and Received Call logs |
| Dial | Dial a phone number |
| DirTrfr | Transfer two calls to each other |
| EditDial | Edit a number in a call log |
| EndCall | Disconnect the current call |
| Erase | Reset settings to their defaults |
| Exit | Return to the previous screen |
| Hlog | Log out of hunt group |
| iDivert | Send a call directly to voicemail |
| Join | Join several calls on a single line to create a conference |
| Monitor | Listen to a call on the speaker |
| MonOff | Disable the Monitor function |
| more | Display additional softkeys |
| Msgs | Dial the voicemail system |
| NewCall | Make a new call |
| PickUp | Answer a call within your group |
| Redial | Redial the most recently dialed number |
| Remove | Remove a conference participant |
| RmLstC | Drop the last party added to a conference call |
| Search | Search for a directory listing |
| Transfer | Transfer a call |
| Update | Refresh content on screen |
| << | Delete entered characters |
| >> | Move through entered characters |
Reference from: https://www.umkc.edu/is/nt/7911ip.asp
More Cisco IP Phone-7911 Tutorial
You can read and listen to the Audio Introduction of Cisco IP Phone 7911: https://web.norman.k12.ok.us/002/voip/7911/
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